top of page
IMG_0189_edited.jpg

Privacy Policy

Last Updated: 17/7/2024

 

1. Introduction

​

Heaven in the Hills ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://heaveninthehills.au and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

 

2. Information We Collect

 

Personal Information

 

We may collect personal information such as your name, email address, phone number, and payment details when you make a booking or sign up for our services.

​

Non-Personal Information
 

We may collect non-personal information such as your browser type, operating system, and IP address to help us understand how our website is being used and to improve our services.

 

3. How We Use Your Information

 

We use the information we collect in the following ways:
- To process your bookings and payments.
- To communicate with you regarding your reservations and our services.
- To improve our website and services based on your feedback.
- To send you promotional materials and updates, if you have opted to receive them.
- To comply with legal obligations and protect our legal rights.

 

4. Sharing Your Information

 

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

​

5. Security of Your Information

​

We use various security measures to protect your personal information. However, no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

​

6. Cookies and Tracking Technologies

​

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

​

7. Third-Party Links

​

Our website may contain links to third-party websites. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these websites before providing any personal information.

 

8. Your Rights

​

Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to request that we correct or delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to withdraw your consent to our use of your personal information.

To exercise these rights, please contact us using the contact information provided below.

 

9. Changes to This Privacy Policy

​

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

 

10. Contact Us

​

If you have any questions or concerns about this Privacy Policy, please contact us at:
Contact Us

​

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

​

bottom of page